Delivery Policy
Thank you for shopping with
SafeerStore.lk. We are committed to delivering your order quickly, efficiently, and safely. Please review our delivery policy below:
1. Shipping Locations
We currently ship islandwide within Sri Lanka with our logistic partner
PromptEx. International shipping is not available at this time. Please contact our support team for further assistance.
2. Processing Time
All orders are processed within
1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Time
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (available at checkout)
Delivery times may vary based on your location and during peak seasons.
4. Shipping Fees
- Standard Shipping: Rs.250.00
- Express Shipping: Rs.400.00
Final shipping costs will be displayed at checkout.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and carrier information. You can track your shipment anytime via our
Order Tracking Page.
6. Delivery Partners
We partner with reliable logistics provider
Prompt Express, a fast and trusted courier service in Sri Lanka.
7. Delays and Issues
While we strive to deliver on time, delays may occur due to unforeseen circumstances. If your order is significantly delayed, please contact us at
info@safeerstore.lk and we will assist you promptly.
8. Failed Deliveries
If delivery fails due to incorrect address or contact details, or if the recipient is unavailable, redelivery charges may apply. Please ensure your delivery details are accurate when placing your order.
9. Changes
We may update this Delivery Policy from time to time to reflect changes in our logistics operations or legal requirements.
10. Contact Us
For more information or assistance, please contact us:
